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7 Beach hotel road, Nilaveli, Trincomalee, Sri Lanka +94 26 222 66 77 info@bigjvillas.com

 

 

Enjoy Your Vacation With Us

Privacy Policy - Big J Villas

Understanding Our Privacy Policy

Privacy policy information and guidelines image
Privacy Policy 

At BigJ Villas, we value your privacy and are committed to protecting your personal information. By using our services, you agree to the practices outlined below:

1. Information We Collect We may collect your name, contact details, identification, booking information, and payment details when you make a reservation or check in.  

2. How We Use Your Information We use your information to process reservations, provide services during your stay, improve our facilities, and comply with legal or regulatory requirements.

3. Sharing of Information We do not sell or rent your information. We may share details only with trusted service providers (e.g., payment processors) or if required by Sri Lankan law.

4. Data Security We take reasonable steps to safeguard your personal information against unauthorized access, disclosure, alteration, or destruction.

5. Cookies & Website Usage Our website may use cookies to enhance your browsing experience. You can disable cookies in your browser, but some features may not function properly.

  6. Guest Rights You may request access, correction, or deletion of your personal information by contacting us.

7. Policy Updates We may update this Privacy Policy from time to time. Changes will be posted on our website with the updated effective date. . 

Contact Us If you have any questions about our Privacy Policy, please contact us at info@bigjvillas.com  

At Big J Villas, we respect your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, store, and protect your information when you visit our website, make a reservation, submit an inquiry, or use our services. We may collect personal information such as your name, email address, phone number, payment details, and booking information when you interact with our website or make a reservation. We may also collect non-personal information, including your IP address, browser type, device information, and website usage data, to improve our website and enhance your overall experience. The information we collect may be used to process reservations, confirm bookings, respond to inquiries, provide customer support, process payments, and communicate important information about your stay. With your consent, we may also use your information to send promotional offers, updates, or marketing communications. You may opt out of marketing communications at any time. Big J Villas takes reasonable and appropriate security measures to protect your personal information from unauthorized access, loss, misuse, alteration, or disclosure. We use secure systems and appropriate technical and organizational safeguards to help keep your information confidential. We respect your rights regarding your personal data. Depending on applicable laws, you may have the right to access, correct, update, or request deletion of your personal information, as well as withdraw consent for certain uses of your data. You may contact us if you wish to exercise any of these rights or have questions about how your information is handled. By using the Big J Villas website, you acknowledge that you have read and understood this Privacy Policy and agree to the practices described in it. We may update this Privacy Policy from time to time to reflect changes in our services, practices, or legal requirements. We encourage you to review this page periodically for the latest information. At Big J Villas, protecting your privacy is a priority, and we are committed to providing a safe, secure, and trustworthy experience for all our guests.